Oak Tree’s Patient Forum

Oak Tree Forum Members

What Do we Do?

The Patient Forum is here to represent the views of the patients on improvements to the surgery by meeting on a quarterly basis with the partners and the business manager. The forum do not deal with complaints or matters relating to specific patients issues. If you wish to comment on anything or would like to find out more please email us at [email protected]


The PF felt that patients would like to read about frequently asked questions and our subsequent replies.

What is the Patient Forum and How Do I Join?

The PF is a voluntary group of patients, initially chosen by the Surgery Management Team as representative of and representatives of other patients. We meet quarterly with two of the Partners on a rolling basis and the Business Manager. We get an understanding of the Business Policy affecting the Surgery as well as getting a perspective on Doctors Philosophy towards patient care. Meetings are informative and interesting and also a lot is done via email and many patient concerns are answered and resolved that way. Vacancies do not occur very often which indicates we like what we are doing but will be widely advertised in the surgery, the website and on Twitter/Facebook accounts.

How do I make a Complaint?

The PF do not take or deal with complaints this is a matter for the Surgery Management Team. If any patient feels that they need to make a complaint then write to David Blower at Oak Tree Surgery, giving as much detail as possible. We are currently reviewing our patient forum post pandemic to ensure we have a representative voice that fits with the post pandemic ways of working.

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